What Personal Information do you collect about me?

We collect personally identifiable information, such as your name, email address, home or work address or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites. When you visit our website we also collect: (i) information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location; (ii) what pages you visit on our site and what links you click on; and (iii) what other websites you’ve visited recently; provided however that such information collected by your use of our website is only used to enable us to understand our website’s activity and to improve and monitor our website. Collectively, any identifiable information we collect about you is referred to as “Personal Information”.

How do you use this information?

Except as otherwise authorized by law, we collect, use, and disclose only the Personal Information that we need for the purposes of providing products and services to our customers. The main reasons we collect Personal Information from you are:

• Complaints
• Customer relationship management
• Customer service
• Marketing
• Employment
• Enforcing website terms of use
• Complying with any legal and regulatory requirements

If it’s a necessary part of any of these activities, we may disclose your information to another company or third party.

Sharing of Personal Information with Third Parties

We will not under any circumstances disclose, trade, sell or otherwise transfer your Personal Information without your consent, except as outlined in this Privacy Policy.

Legal And Compliance: Kanvi Homes and its affiliates and its Canadian and foreign service providers may provide your Personal Information in response to a search warrant or other legally valid order, investigation, or inquiry to another organization for the purposes of investigating any breaches of an agreement, violation of a law or detecting, preventing or suppressing fraud, or as otherwise permitted by applicable Canadian or other foreign laws. Your Personal Information may also be disclosed where necessary for the establishment, exercise or defense of legal claims and to prevent or investigate loss or harm to persons or property.

Service Providers and Other Third Parties: Your Personal Information may be transferred (or otherwise made available) to our designated third parties, contractors, or affiliates who provide services on our behalf. Examples include (i) courier companies who receive your address for mailings and deliveries; (ii) customer relationship management consultants who prepare and distribute marketing materials on our behalf; (iii) service providers for our website, or for the maintenance of our website, such as for hosting an information form, providing additional services related to our site (i.e. self-guided home tours), sending electronic mail, or other functions related to our business or services provided.

Our service providers are given only the information that they require to perform designated functions, and are not authorized under any circumstances to disclose Personal Information for their own marketing purposes.

Your Personal Information may be maintained and processed by us, our affiliates, and other third party service providers and contractors in Canada, or other foreign jurisdictions. In the event that any Personal Information is transferred to other foreign jurisdictions, it will be subject to the laws of that country and may be disclosed to or accessed by their respective courts of law (or related parties), local law enforcement and governmental authorities in accordance with their laws. Personal Information shared with such third-parties will be used in accordance with such third-parties’ own privacy practices which we do not have control over. We are not responsible for the use, or misuse of your Personal Information by any third-parties.

We may share any Personal Information we have collected about you or that you have submitted:

• When you explicitly consent to the disclosure of such information to a third-party
• When connecting to a third-party service that asks you if you consent to such sharing;
• To third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Services’ functionality;
• To a parent company, subsidiaries, joint ventures, or other companies under common control of ours;
• If this information is not private, is aggregated or is otherwise non-personal information, such as your public user profile information and related public data;
• To submit quotes or proposals to prospective customers, clients, or investors;
• To explore and/or undertake corporate opportunities, including a merger, acquisition, amalgamation, IPO, reorganization or sale, including the due diligence process and the transfer of information through to closing of any such transaction; or
• As required by law.

Sale of Business: Personal Information may be provided to third parties in connection with a prospective or completed business transaction, including a sale or merger (including transfers made as part of bankruptcy proceedings or insolvency) including all or part of Kanvi Homes, including its affiliates, or as part of a corporate reorganization or stock sale or additional or other changes in corporate control.

How do you get my consent?

We collect Personal Information when you provide us with Personal Information to complete a transaction, or when you use our website or services including when you participate in activities such as opening or responding to emails, contacting us, or filling out applications.

You provide implicit consent where our purpose for collecting, using, or disclosing your Personal Information would be considered obvious or reasonable in the circumstances.

We may collect, use, or disclose Personal Information without your consent:

• As outlined in the above sections with respect to legal and compliance, service providers, and in a sale of our business;
• When permitted or required by law;
• In an emergency that threatens an individual’s life, health, or personal security;
• When the Personal Information is available from a public source;
• When we require legal advice from a lawyer;
• For the purposes of collecting a debt or protection from fraud; and
• Any other legally established reasons.

By submitting your Personal Information to us, you have consented to our use and disclosure of your Personal Information for the purposes as outlined in this Privacy Policy. If we wish to use or disclose your personal information other than as described in this Privacy Policy, we will obtain your express consent before doing so.

If you prefer that we not use or disclose your Personal Information for any of these purposes, you may notify us in writing at any time. If you do not notify us, we will consider you to have consented to our continued use and disclosure of your Personal Information in accordance with this Privacy Policy. A notification that we not use or disclose your Personal Information for certain purposes may affect our ability to provide you with our services.

Information About our Website

Behavioral Remarketing: We may use remarketing services to advertise on third-party web sites to you after you visited our Services. We, and our third-party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Services. In certain circumstances, your implied consent to our accessing, using or disclosing your Personal Information may be provided if you do not instruct your web browser to refuse all cookies, or to indicate when a cookie is sent, or if you do not opt out of Google Analytics or other services, as indicated below.

Google: Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook: Facebook remarketing service is provided by Meta Platforms, Inc. (o/a Facebook)

You can learn more about interest-based advertising from Meta/Facebook by visiting this page: https://www.facebook.com/help

To opt-out from Facebook’s interest-based ads follow these instructions from Meta/Facebook: https://www.facebook.com/about/ads/#568137493302217

Meta/Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ or opt-out using your mobile device settings.

For more information on the privacy practices of Meta/Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

International Transfer: Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Personal Information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites: Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Retention and Security of Your Personal Information

We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. We will make reasonable efforts to ensure that your Personal Information is accurate and complete. You may request correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought.

We are committed to ensuring the security of your Personal Information and user content. We use industry standard physical, electronic, and organizational safeguards to protect your user information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We use passwords, encryption, firewalls, restricted employee access and/or other methods, in our discretion.

We will use appropriate security measures when destroying your Personal Information and user content such as deleting electronically stored information, in our discretion. The security of your Personal Information and user content is important to us, and we employ many different security techniques to protect such data from unauthorized access by users inside and outside Kanvi. However, “perfect security” does not exist and that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information and user content, we cannot guarantee its absolute security.

Access to your Personal Information

You have the right to access, update, and correct inaccuracies in your Personal Information, subject to certain exceptions prescribed by law. You may request access, updating, and corrections of inaccuracies in the Personal Information we have in our custody or control by emailing us at the contact information set out below. We may request certain Personal Information for the purposes of verifying your identity when requesting access to or correction of your Personal Information records. If your request for Personal Information entails a significant cost due to time, resources or copying, there may be a charge.

If you would like to delete your data or request a copy of your data please contact us through a form on our website. Once your data is deleted it is gone from our servers.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our practices with respect to personal information in accordance with the law. Any such updates to the Privacy Policy will be posted on our website.

How do I opt out from being contacted?

Please contact us through our website, or email inquiries@kanvihomes.com, or simply click this link: http://kanvihomes.hs-sites.com/hs/manage-preferences/unsubscribe-simple

How do I get more information?

Our staff will be happy to answer any questions you may have about your Personal Information. If you would like more information about our policies, or you would like to see exactly what Personal Information we have about you in our records, or you wish to register a complaint, please contact us by email at: inquiries@kanvihomes.com; or by phone at 1.780.224.5981

You can also contact us through the Contact Us page on our website.

You can also contact the Privacy Commissioner of Canada for assistance. Please visit http://www.priv.gc.ca for more information, or call their office toll free at 1.800.282.1376

You can also contact your Provincial or Territorial Privacy Commissioner’s office for more information. In Alberta, this is the Office of the Information and Privacy Commissioner of Alberta. Please visit http://www.oipc.ab.ca for more information, or call their office at 1.888.878.4044